Seniors are integral members of their community and deserve equal rights, dignity, and opportunities. Read below for related hotlines and resources.
International Elder Hotlines
AARP Resource Center @ aarp.org / 202-434-3525 / US-based organization that caters to adults ages 50 and older, providing tools, resources, and services for healthcare, community, and finances.
HelpAge International @ helpage.org / 44-20-7278-7778 / Global nonprofit that works to improve the quality of life for older people across the globe in 98 different countries.
Elder Hotlines in North America
Canada
211 @ 211.org / 211 / Referral and directory telephone service that connects callers with any/all resources that may be beneficial to their circumstance. 211 is available both in the entirety of the United States and Canada.
Seniors’ Safety Line @ ontario.ca / 866-299-1011 / Confidential and free telephone resource for elder referrals, information, and support in Canada.
Mexico
Instituto Nacional de las Personas Adultas Mayores @ gob.mx / 55-50880247 / Decentralized public body under the Federal Public Administration to coordinate, promote, support, foster, monitor, and evaluate programs for older adults in Mexico.
United States
211 @ 211.org / 211 / Referral and directory telephone service that connects callers with any/all resources that may be beneficial to their circumstance. 211 is available both in the entirety of the United States and Canada.
Alzheimer’s Association Helpline @ alz.org / 800-272-3900 / Voluntary health organization that focuses on Alzheimer’s disease care, support, and research in the United States.
ARCH National Respite Network @ archrespite.org / 703-256-2084 / US emergency care organization that provides services to children and adults with special needs.
Caregiver Action Network @ caregiveraction.org / 855-227-3640 / Leading family caregiver organization in the US that connects and supports Americans caring for loved ones.
Department of Aging @ hhs.gov / 877-696-6775 / Agency under the US Department of Health and Human Services to serve older adults.
ElderCare Locator @ eldercare.usaging.org / 800-677-1116 / Information and referral resource that connects older Americans with services, funded by the United States Administration on Aging.
Elder Protection Center @ elderprotectioncenter.com / 877-353-3780 / Online resource for older adults in the United States to combat abuse, scams, and neglect.
Legal Services for Older Americans @ acl.gov / Program operated by the Administration for Community Living and United States Department of Health and Human Services to provide older adults with legal assistance regarding their rights.
Medicare Helpline @ medicare.gov / 800-633-4227 / 24/7 assistance and advice on Medicare usage and programs in the United States.
National Adult Protective Services Association @ napsa-now.org / 202-370-6292 / National nonprofit that coordinates services with local law enforcement and policy to prevent abuse, neglect, and exploitation of older adults in the United States.
National Domestic Violence Hotline @ thehotline.org / 800-799-7233 / Leading organization in the United States for empowering survivors of domestic violence and abuse.
National Elder Fraud Hotline @ ovc.ojp.gov / 833-372-8311 / Free resource and hotline operated by the United States Department of Justice and Office for Victims of Crimes to report fraud targeted at adults ages 60 or older.
National Indian Council on Aging @ nicoa.org / 505-292-2001 / United States nonprofit that focuses on the needs of aging Indigenous Americans, American Indians, and Alaska Natives.
Parkinson’s Foundation Helpline @ parkinson.org / 800-473-4636 / Telephone service for individuals with Parkinson’s disease as well as their families, friends, and healthcare providers to find out more information through their trained specialists.
SAGE x HearMe @ sageusa.org / The United States’ largest and oldest organization dedicated to improving the lives of LGBTQIA+ older people. SAGE now offers supportive services and resources through the SAGE x HearMe app, formerly known as the SAGE LGBTQ Elder Hotline.
Social Security Administration @ ssa.gov / Official agency of the United States government that administers welfare benefits such as retirement, disability, and Medicare.
VA Benefits Hotline @ va.gov / 800-827-1000 / General hotline and inquiries information about United States veterans benefits.
Veteran’s Crisis Line @ veteranscrisisline.net / 988+1 / Crisis line for United States veterans operated by the national 988 suicide prevention hotline, specialized for serving veterans.
Elder Hotlines in South America
Argentina
PAMI Senior Support Line @ pami.org.ar / 138 / Social welfare organization in Argentina that provides comprehensive medical assistance to older adults and retirees.
Brazil
Disque 100 @ gov.br / Human rights hotline through the government of Brazil to report violations and abuse of marginalized communities, including older adults.
Chile
Servicio Nacional del Adulto Mayor @ senama.gob.cl / Official services provided by the government of Chile to support older adults.
Elder Hotlines in Europe
France
3977 @ 3977.org / 3977 / System for alerting and preventing elder abuse in France.
Ireland
ALONE National Support Line @ alone.ie / 0818-222-024 / National organization in Ireland that improves the physical, emotional, and mental well-being of older people through their various services and information tools.
Germany
Silbernetz @ silbernetz.org / 0800-4-70-80-90 / Social services provided to elders in Germany looking for support and resources.
Spain
Fundación Amigos de los Mayores @ amigosdelosmayores.org / 608-200-300 / Volunteery foundation in Spain that fights loneliness and social isolation among older people.
Sweden
Äldrelinjen / 020-22-22-33 / Senior line for residents of Sweden needing someone to talk to for emotional support.
United Kingdom
Age UK Advice Line @ ageuk.org.uk / 0800-678-1602 / Confidential national telephone service for older people in the United Kingdom, as well as their families, friends, caregivers, and professionals.
Elder Hotlines in Asia
South Korea
Korean Senior Welfare Helpline @ mohw.go.kr / 82-44-202-3471 / Telephone support through the Ministry of Health and Welfare in South Korea directed at older adults.
Elder Hotlines in Africa
South Africa
AGE-in-Action @ age-in-action.co.za / 021-426-4249 / Originally known as the South African Council for the Aged, AGE-in-Action represents older people while protecting their interests and wellbeing.
Elder Hotlines in Oceania
Australia
Elder Abuse Helpline @ ag.gov.au / 1800-353-374 / Telephone number that automatically redirects users with local services regarding elder abuse in Australia.
New Zealand
Age Concern New Zealand @ ageconcern.org.nz / 0800-65-2-105 / New Zealand charity that promotes the dignity, well-being, equity, and respect of adults over 65.
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Check out our crisis resources for transgender-affirming directories related to LGBTQIA+ issues, domestic violence, substance use, homelessness, veterans, youth, and elders. Read more about transgender mental health resources here.